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AJAX Products Tabs can’t find categoris

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  • #490020

    AMDEZ
    Participant

    Hi,
    The “AJAX Products Tabs” widget for elementor can not find categories (like “home”) that already exist with products on our website with woocommerce. see attached files.

    We already disabled all plugins but Elementor & Woodmart Core. We deleted cache. nothing helped.

    Please advise!
    Thanks

    • This topic was modified 1 year, 6 months ago by AMDEZ.
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    #490051

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the website to take a better look at the issue there.

    Thank you in advance.

    Kind Regards

    #490224

    AMDEZ
    Participant

    Ok

    Attachments:
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    #490390

    Luke Nielsen
    Keymaster

    Hello,

    I see that you have not created the attributes correctly, because the attribute tag must be in Latin letters, well, the title should also be in the attributes: https://monosnap.com/file/6buv97Ydr2DiWy9tDrjO43veuyKymh

    So please fix that and recheck the issue.

    Kind Regards

    #490402

    AMDEZ
    Participant

    PSB

    #490422

    Luke Nielsen
    Keymaster

    Hello,

    Please send me the FTP access so I will investigate the issue from there.

    Thank you in advance.

    Kind Regards

    #490430

    AMDEZ
    Participant

    Ok

    #490464

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check the access on your side because on my side it doesn’t work: https://prnt.sc/FNbugqE7Y2bk

    Looking forward to hearing back from you!

    Kind Regards

    #490522

    AMDEZ
    Participant

    OK..

    #490538

    AMDEZ
    Participant

    update

    #490641

    Luke Nielsen
    Keymaster

    Hello,

    Glad that you fixed that.

    If you have any questions or wish to learn more about our theme, do reach out to our customer service team at any time.

    Have a good day!

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)

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