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AJAX search not work

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  • #338521

    high5
    Participant

    Good day
    https://coffeelovers.sk/ search does not work

    1. we tried to disable all plugins
    2. we tried to install the extension Relevanssi
    3. we have updated all plugins and theme

    even so, we couldn’t figure out why we wouldn’t see the results

    I want to ask you very nicely if you look at this problem.

    Well thank you.
    Prachar

    • This topic was modified 3 years, 5 months ago by high5.
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    #338625

    Hello,

    You have not enabled AJAX search https://gyazo.com/e64b06a701cf6f865da8511ff490317e
    Please confirm the permission for plugins deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #338855

    high5
    Participant

    Hi

    please, did you look at the attachments I made??? It’s photographed in them as on

    Thanks

    #338962

    Hello,

    I have looked at the attachments, I have tested the search and see the problem, in order to detect the reason I need to disable the plugins. I will do it as soon as you confirm your permit.

    Please let us know when we can disable the plugins and check.

    Best Regards

    #339046

    high5
    Participant

    Hi

    you can test it at any time

    Well thank you

    #339187

    Hello,

    Please remove your custom CSS: https://prnt.sc/22svvuh and check again.

    If you have any questions please feel free to contact us.

    Best Regards

    #339471

    high5
    Participant

    It works now, thank you so much! 🙂

    #339564

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 8 posts - 1 through 8 (of 8 total)