Ajax search problem

Hi please try the ajax search function,

https://store.topmart.club/

When click “View all result”
https://store.topmart.club/?s=men&post_type=product

It didn’t show correct result

Hi,

To access the available options related to Search under the Theme, please navigate to Dashboard > Theme Settings > General > Search.
https://xtemos.com/wp-content/uploads/2020/09/search-wd-7.jpg

In case, if you want to use the Relevanssi Search then the Theme Settings has an option to enable that under the above said location. Here is the Plugin URL.
https://wordpress.org/plugins/relevanssi/

Best Regards.

Hi there is no problem on displaying search result block

The problem happens when we click “view all result”
and it accesses a new page but no correct result

https://store.topmart.club/?s=men&post_type=product

Attachments:

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Hi,

Make sure that you have the “Use Relevanssi for AJAX search” option turned on in Theme Settings -> General -> Search.

If the problem remains, Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

Hi, I have installed the additional plugin and still can’t fix , please find the temporary login of our staging site

Hello,

First of all please update the new version of theme “WOODMART WORDPRESS NEW: 7.1.3 RELEASED” and activate the all required plugins on your site: https://ibb.co/TqCHvbp

Best Regards.

Hi I have updated to the newest version and also activated plugin but still didn’t work

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Hello,

Sorry to say but as far as we have previewed your Site and checked the Search concern for View All Results and search seems to be working fine when we click on View All Results. Please refer to the following Video for reference in this regard: https://www.veed.io/view/8d130b99-475c-4158-84f6-4bf6710e7a58

Please check back your Site after completely clearing the browser and server cache.

Best Regards

Hi we still can’t fix please check:
https://www.loom.com/share/b8feb5f3a9a2481bb00509948f72c446

store.topmart.club

Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

[team-8727]

I am going to follow up the issue. The search function is not working

Example https://store.topmart.club/?s=blue&post_type=product

And I found that if we delete the post type in url, the search function is fine

Example https://store.topmart.club/?s=blue

Attached is the admin access, please help to check

• This reply was modified 1 year, 1 month ago by team-8727.

Hello,

It seems that the Layout that was enabled on your Site for the Archive pages was also applied on the Search result page which is why it seems that the View All Results doesn’t look like to you as the Search result being generated. So, we excluded the Search Result page from those Layouts > and now the Search Result page appears fine and shows the results accordingly. Here is one of the examples from your Site: https://store.topmart.club/?s=bubble&post_type=product

Please check back your Site after completely clearing browser and server cache.

Best Regards.

[Author]

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