Ajax Search search results behind row

This topic has 9 replies, 2 voices, and was last updated 4 years, 5 months ago by Aizaz Imtiaz Awan.

Viewing 10 posts - 1 through 10 (of 10 total)

Author

Posts
July 19, 2020 at 11:44 am #212298

scholtobos
Participant

— Please, can I get an answer from Aizaz or Artem? I wasn’t happy with the quality of Elises support several times —

Hi Aizaz and Artem,

I added an AJAX Search element on a page. Unfortunatelly results are only partial visible, because search results are falling behind the next row.

See screencast to see what I mean: https://screencast-o-matic.com/watch/cYiqXaElzh
How can I fix this?

Thanks in advance.

July 20, 2020 at 8:10 am #212519
Aizaz Imtiaz Awan
Keymaster
Hello,

I watched the video you attached. Please try and add the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.
```
.woodmart-search-results.woodmart-scroll-content {
z-index: 99999;
}
```
If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.
July 20, 2020 at 10:18 am #212605

scholtobos
Participant

Hi Aizaz,
Unfortunatelly it doesn’t work. I added my login details.
Thanks in advance.

July 20, 2020 at 10:52 am #212616

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry but I am unable to login with the credentials you provided. Please provide with correct login credentials to check it myself and help you out accordingly.

Best Regards.

July 20, 2020 at 11:05 am #212621

scholtobos
Participant

I’m sorry. Here are new and checked details.

July 20, 2020 at 1:01 pm #212661

Aizaz Imtiaz Awan
Keymaster

Hello,

I have logged into your website and fixed the issue. Please clear cache and check back.

Screenshot for Clarification: https://ibb.co/5K8dBmY

Best Regards.

July 20, 2020 at 1:10 pm #212667

scholtobos
Participant

Hi Aizaz,

I see what you did. It’s not how it should be and I think you understand what I mean, because it needs to collapse over the row instead of making the row bigger….but it’s better than it was. Thanks anyway.

Weird that I’m the first one to mention this problem because this theme element is in there from the beginning I presume?

Thanks for your time and have a nice day!

July 21, 2020 at 11:19 am #212860

Aizaz Imtiaz Awan
Keymaster

Hello,

I have logged into your website and fixed the issue now the search results are over the content. Please clear cache and check back.

Screenshot for Clarification: https://ibb.co/tQYN67F

Best Regards.

July 21, 2020 at 12:18 pm #212878

scholtobos
Participant

Wow. Thanks Aizaz. Didn’t expected you would made some extra time. Thanks a lot. You can close the ticket.

July 21, 2020 at 12:20 pm #212879

Aizaz Imtiaz Awan
Keymaster

Most Welcome :-)

If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day :-)

Topic Closed.
Best Regards.
Author

Posts