Home › Forums › Basel support forum › Ajax Search shows no results

Ajax Search shows no results

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 1, 2017 at 9:01 pm #18665

    mobiflora
    Participant

    Hi Xtemos-Team,

    I’m using the theme with woocommerce. When typing in the Basel Ajax-Search-Box in the header,
    I get no results, even so there are multiple fitting products.

    When hitting enter with the search-term, I get the correct result-pages.

    Eg. “Trauer” -> No results -> Enter -> 43 products are shown.

    Any ideas?

    Thanks for your help

    September 2, 2017 at 7:36 am #18673

    Artem Temos
    Keymaster

    Hi,

    Could you please provide us your FTP access so we can see what is wrong there?

    Thank you

    September 2, 2017 at 10:43 am #18690

    mobiflora
    Participant

    Hi,

    find the credentials enclosed.
    Thanks for checking!

    Beste regards
    Till

    September 2, 2017 at 11:07 am #18691

    Artem Temos
    Keymaster

    Sorry, but we need your FTP access also.

    September 2, 2017 at 11:52 am #18692

    mobiflora
    Participant

    Sorry – here you are

    September 2, 2017 at 12:49 pm #18696

    Artem Temos
    Keymaster

    As we can see you are running the latest version of WooCommerce plugin. In this case, you need to update the theme to the latest version too.

  • Author
    Posts

Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)