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ajax search very slow

Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 22, 2018 at 4:49 pm #34823

    jimanagn
    Participant

    Hello,

    I have a problem with ajax search. it’s very slow about 10 secs (with or without SKU search option). If i turn it of it’s faster, but i want the ajax serch to my site

    January 23, 2018 at 7:41 am #34873

    Artem Temos
    Keymaster

    Hello,

    Please, provide us your admin and FTP access so we can check everything there.

    Regards

    January 23, 2018 at 8:23 am #34904

    jimanagn
    Participant

    OK

    January 23, 2018 at 9:33 am #34935

    Artem Temos
    Keymaster

    Could you please try to disable all extra plugins that are not related to our theme?

    January 23, 2018 at 10:07 am #34945

    jimanagn
    Participant

    It’s done but before that my footer was disappeared, why?

    January 23, 2018 at 10:15 am #34947

    Artem Temos
    Keymaster

    We didn’t change anything in your footer area. So could you please check the loading speed now?

    January 23, 2018 at 10:20 am #34950

    jimanagn
    Participant

    Yes the loading speed it’s better now. What must i do about other plugins?

    And why my footer doesn’t appear? It’s on and there are elements on it.

    January 23, 2018 at 10:40 am #34956

    Artem Temos
    Keymaster

    Be sure that all footer widgets areas are not empty in Appearance -> Widgets.

    As for plugins, you need to check which one causes this issue. Try to enable them one by one and check the search speed.

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Viewing 8 posts - 1 through 8 (of 8 total)