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AJAX shop Issue

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #187428

    HasanAlhasan
    Participant

    Hello
    I have a problem with my shop, even I activate ajax shop but it makes reload for the page and it spend a lot of time
    I make a video to get my idea clear, please see it and help me with this issue.
    https://1drv.ms/u/s!AtahJEX-6NGrjgci-UG7pOQjuqyA?e=E7ogX2
    Thank you.

    #187437

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #187440

    HasanAlhasan
    Participant

    Please don’t tell me that, as I told you before; our website is online and I can’t deactivate the plugin.
    I test all plugin and all of theme are necessary for my website.
    could you please check it from your side, and if it is very important to deactivate all plugin; please take a copy for my website and check it.

    #187464

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
    The problem with AJAX seems to be because of slow server response time and it may be caused by external plugins or problems with your server.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)