All the pages & functionalities shown in demo are not imported
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Hello Team,
I have purchased your theme and tried by importing different templates from it. I initially like the plants one and tried. The functionalities like checking the options on product card itself and adding cart from there itself is not working. Nor cart page and checkout pages are working. Mini cart also showing different distored design.
I tried the imports different times. I selected the Elemetor page builder on setup. And there were some old templates also I moved to trash before starting the import. But it did not work as expected.
You can check the theme installed here. It is a fresh copy: https://cateringsupplydirect.com/
Please check on urgent basis
Thanks & Regards!
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hello Artem,
Yes please. Check it here:
Please feel free to ping me if you have any queries
Thank you so much for your quick reponse. I hope we will fix this ASAP
Regards!
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This reply was modified 1 hour, 33 minutes ago by
Artem Temos.
As I can see, all the plugins are still turned on. Could you please turn them off?
Also, use the Private content field to share your website information to hide it from others.
Kind Regards
Okay Artem,
I have deactivated the plugins. Please feel free to deactivate or activate the any plugin while you do have access to it. And guide me when the issue is resolved that which plugin caused the issue
Thanks & regards!
We don’t see the Cart and Checkout pages created. Try to recreate them manually or using WooCommerce -> Status -> Tools -> Create pages.
Also, it seems like you have enabled Elementor’s cart widget that replaces our theme’s widget and its style. You can disable it in Dashboard -> Elementor -> Settings -> Integrations https://gyazo.com/c740c3031eb1238ff47e5b747a0c6941
Kind Regards
