Home Forums WoodMart support forum an error occurred while updating Woodmart

an error occurred while updating Woodmart

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #414570

    xirkle
    Participant

    Hi,

    I’m trying to upgrade my Woodmart theme, but I got this error message.

    Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=rxyoJbNAhEx5eJhUBQRgWpSbR6IbV64iCuJiqwMu1658596417…
    Unpacking the update…
    Installing the latest version…
    Removing the old version of the theme…
    Theme update failed.

    An error occurred while updating Woodmart: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions. images/parlorus-logo.png

    I also try changing the file permission from 644 to 777. From 777 to 755 and I still see the same error message. What do you suggest I do next?

    • This topic was modified 2 years, 9 months ago by xirkle.
    Attachments:
    You must be logged in to view attached files.
    #414685

    Hello,

    In order to solve your issue please you can read and follow the instructions written in this article: https://xtemos.com/docs-topic/update-the-theme/

    Best Regards.

Viewing 2 posts - 1 through 2 (of 2 total)