An error occurred while updating Woodmart: Download failed. Unauthorized

@art
i quote what you suggested:

Hello,

Thank you for reaching out with your concern. Rest assured, you will not lose any of your customizations or content. Please follow these steps to safely re-upload the theme:

1. Download the latest version of the WoodMart theme from your ThemeForest account.
2. Navigate to your WordPress Dashboard -> Appearance -> Themes.
3. Click on “Add New” and then “Upload Theme.”
4. Select the theme file from your computer and upload it.
5. Install and activate the theme.

By performing these steps, your content and settings should remain intact as WordPress will overwrite only the core theme files.

Let us know if you encounter any issues or need further assistance.

Regards

So it worked but after few days another updaet and the same problem.

be kind resolving that problem permanently

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

@Arthem
Genius Thanks!!
p.s
Do you think it will happen again?

It usually happens after website transfers. You need to deactivate the license and activate it on a new website in such situations.

@Artem look its the 3rd time it happens. i dont think you tell me to change all my web site or to buy a new license for it to work. you are the support/owner. please give me a final solution so it wont happen again.
best regards,

Hello,

Please disable all plugins that are not related to our theme and send us your admin and FTP access so we can investigate why it happens.

Kind Regards

[Author]

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