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An error occurred while updating Woodmart: Download failed. Unauthorized

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  • #651237

    sal357at
    Participant

    @art
    i quote what you suggested:

    Hello,

    Thank you for reaching out with your concern. Rest assured, you will not lose any of your customizations or content. Please follow these steps to safely re-upload the theme:

    1. Download the latest version of the WoodMart theme from your ThemeForest account.
    2. Navigate to your WordPress Dashboard -> Appearance -> Themes.
    3. Click on “Add New” and then “Upload Theme.”
    4. Select the theme file from your computer and upload it.
    5. Install and activate the theme.

    By performing these steps, your content and settings should remain intact as WordPress will overwrite only the core theme files.

    Let us know if you encounter any issues or need further assistance.

    Regards

    So it worked but after few days another updaet and the same problem.

    be kind resolving that problem permanently

    #651320

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #651411

    sal357at
    Participant

    @Arthem
    Genius Thanks!!
    p.s
    Do you think it will happen again?

    #651448

    Artem Temos
    Keymaster

    It usually happens after website transfers. You need to deactivate the license and activate it on a new website in such situations.

Viewing 4 posts - 1 through 4 (of 4 total)