Home Forums WoodMart support forum An error occurred while updating WPBakery Page Builder: To receive automatic

An error occurred while updating WPBakery Page Builder: To receive automatic

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #252831

    merta1980
    Participant

    Hi There,

    Do I need to purchase this, or do I get it free via the Woodmart Theme?

    I am being asked to update this, and get the following message:

    An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

    Can you let me know thanks?

    Matt Whiteford

    #252880

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates in Appearance > Install plugins.

    If you have any problems (these problems are often caused by the host security or size max size limitations) you can upload the recent version of the plugins from this forum profile and install via Dashboard > Plugins or FTP.

    1. Make the full backup of your site.

    2. Deactivate and delete the current version.

    3. Upload the new version from your portfolio on this forum.

    4. Upload and install.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)