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animation error

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  • #652280

    dhndigitalmarketing
    Participant

    1. The ‘animations’ effects on the product archive page and single product page sometimes do not work (sometimes they do not work at all, some times after adjusting an option and saving it, the animation effect is lost), to make them work again, you have to go to the product archive page and single product page then turn off that effect and select it again.

    2. If you choose the effect in the [Xtemos]Extra section, it will work, but if you choose the effect in the ‘animation effects’ section, the effects will not work

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    #652529

    Luke Nielsen
    Keymaster

    Hello,

    The ‘animation effects’ section comes from Elementor itself, so please check how it works on the default theme first and let me know.

    Looking forward to collaborating with you!

    Kind Regards

    #652627

    dhndigitalmarketing
    Participant

    To check as you said, how should I do it? I hope you can give me specific instructions so I can check.

    Kind Regards

    #652813

    Luke Nielsen
    Keymaster

    Hello,

    Just create any block on any page with the default Elementor element and then set that animation and check how it works in the Storefront theme. https://prnt.sc/D2c6YUToo0ns https://prnt.sc/fkkPKue1S2as

    Or do you mean that the issue happens only in Layouts and on the simple pages it works well?

    Thank you for your time.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)