Another little issue

Hi there. Sorry I’ve got another issue that came up. The countdown timer works on desktop but on Mobile it’s saying NaN.

I’ll link the site and attach a screen shot.

Here’s the screenshot. Last one had too large of a file size.

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Hello,

Be sure that you have set the countdown timer date correctly. You can check it when editing this element with Visual Composer builder. If it will not help, please provide us your admin access so we can check it.

Regards

Ok I made sure the date was set correctly but it’s still not working. It works on desktop just not mobile. Here is admin access.Thank you for the help.

Could you please provide us your FTP access so we can check it?

Hi Artem. Sure. Thanks for your help.

Hello,

Sorry, but the access is not working for us. Maybe the password is not correct. Could you please check it?

Regards

Hi Artem. Thanks, sorry I had the capitalization wrong in the username. Here’s the updated info.

Hi,

Try to write your end date in the following format 2018-01-27

Regards

Thanks Artem. Replacing the 1 with 01 worked. The simplest things haha. Thank you again!

Great, you are welcome! 🙂

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