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Appereance / Menus / Edit menus -> huge menus goes to 404 not found page
- This topic has 24 replies, 2 voices, and was last updated 1 month, 3 weeks ago by Artem Temos.
March 29, 2023 at 11:13 am #455067
We use your nice WoodMart theme on client’s website: https://szelloztetes.eu/
At the moment we can’t add or remove new menu itmes to the navigation. After saving it, it goes always into 404 error page.
We want to modify our navigations please help to fix the issue.
Thanks in advice.
Báthori Mátyás Gábor
email@example.comMarch 29, 2023 at 11:20 am #455069
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
Elementor/WPBakery page builder
Thank you in advanceMarch 30, 2023 at 2:54 pm #455598
I have already did this on localhost but isn’t helped!
Due this is an online webshop with real life customers i can’t do this for you as a sandbox…
I uploaded for you the All in one migrate plugin copy! Please help. Thank you.March 30, 2023 at 2:55 pm #455601
Check the “visible to moderators only” sections please. Thank you!March 30, 2023 at 3:11 pm #455609
Can you send us your staging copy access so we can test this problem there and not on your live website?March 30, 2023 at 3:22 pm #455612
You must point your hosts into
After success login go to and try to edit and save the menu:
http://develabmg.hu/wp-admin/nav-menus.php?action=edit&menu=164March 30, 2023 at 3:54 pm #455630
If it doesn’t work only for the last menu items then it is a problem with the PHP max input vars limit. It simply can’t process a large amount of data when you save the menu. Try to contact your hosting provider and ask to increase this parameter. You can check its value in WooCommerce -> System status.March 30, 2023 at 4:03 pm #455632
No, i tried it already! It doesn’t help!
Please help really… it is some problem with the theme… We can’t save the large menus!March 30, 2023 at 4:04 pm #455634
I don’t need the contact the hosting provider, i have a cpanel i can modify many things.March 30, 2023 at 4:05 pm #455635
I just gave you 2 different method:
– own admin on the stage server
– all in one migrate backup…
Please help to resolve the navigation issue. Thank you in advice.March 30, 2023 at 4:14 pm #455639
For example if i turn the theme into the default wordpress “Twenty Twenty-One” then the saving works well.
If i switch back to WoodMart them, then it goes again into 404 Error.
Plugins are turned off. Please help!March 30, 2023 at 4:16 pm #455640
Just get this with the WoodMart menu saving… Client want to modify the menu…March 30, 2023 at 4:36 pm #455667
Here is a content export. Please import it into a wordpress site and try save the menü called “Főmenü és kínálat kategóriák mobil” (with the active woodmart theme) … you will get an error.
Please help fix the issue. We paid and we need support! Thanks in advice.
Export in private content!March 30, 2023 at 5:03 pm #455683
It works with the default theme because it doesn’t have extra fields. Try to create a menu that has 4 times more menu items and test how it works with the default theme. You will see the same error.
Probably, you didn’t increase the parameter correctly or it is limited by something else on your server. But the fact is that the request can be processed with large amount of data. You can check this yourself by saving a simple menu. It works without any problems.
Kind RegardsMarch 31, 2023 at 12:54 pm #455938
Please help me for real. Your answer does not resolve the issue, what the theme has!
Previously this was done properly. Now after some theme and / or wordpress / woocommerce update it doesn’t work.
Help me or refund the renewal support ammount!
Thank you.March 31, 2023 at 12:57 pm #455939
I will make a video if you don’t take my case seriously. Where you can see it is something wrong with the WoodMart theme. It is a nice theme, but now it has an issues by saving bigger menus…
They are not that big, you should be able to save them.March 31, 2023 at 1:33 pm #455955
We don’t need the extra fields. We don’t use them. Please help me a hook into the functions, how we can deactivate / turn off the extra fields… after that we can save the menu well!March 31, 2023 at 3:04 pm #456001
To remove these extra fields, try to edit the file
woodmart/inc/modules/nav-menu-images/nav-menu-images.phpand remove the following line
add_action( 'init', array( $this, 'init' ) );
Kind RegardsApril 3, 2023 at 9:54 am #456544
i just made for you a 2 minutes movie, where you can see the theme has an issue!
We have improved all PHP and SERVER settings! But the WoodMart theme can’t save bigger menus, however the default wordpress theme can. Please help to fix or refund the support renewal price ASAP!
Please check the video and give a feedback.
Thanks in advice.April 3, 2023 at 10:04 am #456552
Have you tried to remove extra fields as per the instruction from our last reply?
Kind RegardsApril 3, 2023 at 10:19 am #456561
Yes, i tested it too at the moment, but it doesn’t help 🙁April 3, 2023 at 10:20 am #456562
The issue comes from the theme 🙁
Those 3 plugins are only active…April 3, 2023 at 11:29 am #456596
We just tested this on your website and it seems to work correctly. Check this video https://gyazo.com/95c0dadbc9af16a143bd771145013a18
Kind RegardsApril 3, 2023 at 2:34 pm #456694
I just can’t believe 😀
Yes, it is working now 🙂 !
Maybe the php modify just needed some extra time. Thank you very much i test it now on the live site!April 3, 2023 at 4:19 pm #456759
We are glad to hear that! Feel free to contact us if you have any further questions.
Tagged: 404, error, issue, navigation, navigation save not available
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