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Approve user registration does not work?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #659333

    wautore
    Participant

    I am experiencing an issue with user registration on my WooCommerce website using the Woodmart theme. The registration process works fine, and the account is created. However, after approving the registration request via the “New User Approve” plugin, the user is unable to log in because the password does not match the registered email.

    I have tried disabling the “New User Approve” plugin, but the issue persists. Users still cannot log in with their registered credentials.

    Could you please assist in troubleshooting this issue?

    #659396

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #659402

    wautore
    Participant

    I did that but it still doesn’t work

    #659405

    Luke Nielsen
    Keymaster

    Hello,

    It means that the issue is related to WooCommerce as the Registration functionality is related to WooCommerce and our theme cannot influence it. In this case, I suggest you contact WooCommerce support team for further solutions.

    Kind Regards

    #659429

    wautore
    Participant

    oke I will. Thanks.

    #659453

    Luke Nielsen
    Keymaster

    Hello,

    Okay, let me know if the topic can be closed or if you have any additional questions.

    Thank you for your time.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)