Home Forums WoodMart support forum archive page pagination show 404

archive page pagination show 404

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #565275

    thomas-8605
    Participant

    Hello,

    we have a lot of blog posts. But the archive page is is showing an 404 error if we try to click on pagination.

    Check also attached information in privat tab.
    We disabled all other plugins, but its not working. We also switched to from child theme to normal theme. Still not working. We disabled woodmart core plugin and woodmart theme and from that moment the pagination is working fine.

    We do not use any caching plugin.
    We refreshed the permalinks by click on save button. That also does not help.
    We also trying a clean/fresh htaccess and talked to our hoster, but they do not find any issue.

    #565380

    Hung Pham
    Keymaster

    Hi thomas-8605,

    Thanks for reaching to us.

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    #565634

    thomas-8605
    Participant

    We already doing this and it does not solve the problem.
    But you can do it again.

    #565635

    thomas-8605
    Participant

    We already wrote this:
    we already disabled all other plugins.
    And now, you wrote me to disable plugins one by one.

    Sorry, we losing time based on your workflow. 🙁

    #565714

    Hung Pham
    Keymaster

    Hi thomas-8605,

    I checked again and paginations are now worked properly, please double check. https://prnt.sc/pK8ilIzEosYA

    Regards,

    #565739

    thomas-8605
    Participant

    Hello,

    because i tried to use another widget.
    Not i added again the not working widget from elementor free/core version.
    Its not working with woodmart and elementor support told me this issue is caused by woodmart theme.

    Now please open this page and try to click on pagination 5 or 6…

    BR
    Tomm

    #565954

    Hung Pham
    Keymaster

    Hi thomas-8605,

    Thanks for details.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #565995

    thomas-8605
    Participant

    Sure, you can disable all enabled plugins.
    And enable back only all the plugins that was enabled.

    We already doing this and it does not help.
    It was only working after switched to another theme.

    #566012

    Hung Pham
    Keymaster

    Hi thomas-8605,

    Thanks for your confirmation.

    When I keep only Elementor and WoodMart Core plugins activated, the pagination shows correctly, which are total 4 pages https://prnt.sc/JT1nfrx3AV3S with 33 posts, because there are 5 draft posts.

    And it caused by Archive blog template from Elementor Pro https://prnt.sc/V0dggfU8-G3Z

    Regards,

    #566017

    thomas-8605
    Participant

    Hello,

    yes, but i know that and we already explained this.
    So woodmart is not fully compatible with elementor pro archive pages?
    Because if you enable storefront or other theme its working fine.

    For now we lost +3 days just to get news about points we already written or knowing. 🙁
    Please test this on your stage. Because we can not switch again theme and do all the work again. 🙁

    BR
    Tommy

    #566024

    thomas-8605
    Participant

    This was the screenshot and testing from elementor pro support:

    If you enable woodmart theme and elementor pro the archive page is not working correct in pagination mode.
    Woodmart does not work with it. Only work without archive page for posts.

    Switching to another theme and pagination is working fine.
    Why?

    Check also attached screenshots.

    Attachments:
    You must be logged in to view attached files.
    #566027

    thomas-8605
    Participant

    Please stop working on our ticket. Its time wasting and my dev team told me its a simple fix and they can fix it in woodmart core after 10 minutes work. We will share patch with you.

    Please improve performance and quality of support here.
    Years before it was so intensive and good. We have feeling its now like playing email pingpong after you growing up.

    #566353

    Hung Pham
    Keymaster

    Hi thomas-8605,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 13 posts - 1 through 13 (of 13 total)