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Arrows not visible on mobile version product page

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #506274

    duarrio
    Participant

    Hi,

    On some mobile devices, at the product pages doesnt appear the arrows for switch the product images gallery, and we don’t know how to fix it, we have made some testings disabling plugins and changing the template and we’re only experimenting this issue with woodmart template active,

    May youcan help us solving this problem?
    Thanks.

    • This topic was modified 1 year, 1 month ago by duarrio.
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    #506360

    Luke Nielsen
    Keymaster

    Hello,

    On my side, it works: https://prnt.sc/G4_yKf4m60nT

    May I request you send me a video from the devices that do not show arrows?

    Kind Regards

    #506471

    duarrio
    Participant

    Here you have the videos: https://we.tl/t-Yq8EKv4kG3

    We are using iPhone 15 and iPhone 11 with Safari broswer,
    Thanks

    #506643

    Luke Nielsen
    Keymaster

    Hello,

    I have checked it on the Safari browser as well and on my side the arrows are showing, here is a screenshot: https://prnt.sc/lyqbnTSQw9lj

    It could be the browser cache so please try to clear it and recheck the issue.

    Kind Regards

    #506821

    duarrio
    Participant

    Hi Luke,

    It was the browser cache,
    Thank you!

    #506970

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! Always remember that you can reach out to us with any questions you may have.

    Wish you all the best!

    Kind Regards

    #526328

    duarrio
    Participant

    Hi Luke, the issue is fixed, you can close the ticket,

    Thanks!

    #526351

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome!

    If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.

    Have a good day!

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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