Arrows not visible on mobile version product page

[duarrio]

Hi,

On some mobile devices, at the product pages doesnt appear the arrows for switch the product images gallery, and we don’t know how to fix it, we have made some testings disabling plugins and changing the template and we’re only experimenting this issue with woodmart template active,

May youcan help us solving this problem?
Thanks.

• This topic was modified 1 year, 9 months ago by duarrio.

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Hello,

On my side, it works: https://prnt.sc/G4_yKf4m60nT

May I request you send me a video from the devices that do not show arrows?

Kind Regards

Here you have the videos: https://we.tl/t-Yq8EKv4kG3

We are using iPhone 15 and iPhone 11 with Safari broswer,
Thanks

Hello,

I have checked it on the Safari browser as well and on my side the arrows are showing, here is a screenshot: https://prnt.sc/lyqbnTSQw9lj

It could be the browser cache so please try to clear it and recheck the issue.

Kind Regards

Hi Luke,

It was the browser cache,
Thank you!

Hello,

You are welcome! Always remember that you can reach out to us with any questions you may have.

Wish you all the best!

Kind Regards

Hi Luke, the issue is fixed, you can close the ticket,

Thanks!

Hello,

You are welcome!

If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.

Have a good day!

Kind Regards

[Author]

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