Assistance Needed: B2B Plugin Price Display Issue
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We’ve installed the B2B plugin on our website https://matsukas.com/, but we’re currently facing an issue—when trying to view the product prices, the full pricing details are not showing.
Could you please check if we need to make any changes to the Single Product layout page, specifically in the product price section, to ensure compatibility with the B2B plugin?
Looking forward to your guidance on this.
Hello,
You’re using a custom layout. When you create a custom layout with Elementor, it doesn’t contain any default elements or hooks. It contains only those elements that you added with Elementor manually.
In this case, we have a special widget called “Woocommerce Hook” in Elementor that you can place to your custom layout , and then the plugin will be able to add its custom content there. But I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/
Kind Regards
We didn’t really understand what you meant by that?
If we give you the credentials can you please try this for us ?
Hello,
Send me access to the admin panel and confirm the permission for plugins deactivation and switching to the parent/default theme.
Kind Regards
Shared with you the credentials.
And you have our permission to deactivate plugins or changing to parent theme for test. But please make sure you activate them back once after you do your test.
Thank you. Currently, I cannot access even via VPN – https://take.ms/9noka
Please add my 176.98.71.45 IP to the whitelist and let me know.
Kind Regards
I have unblocked your IP
Please try also with the new credentials I gave below.
Hello,
Thank you. I have enabled the default theme and the prices were the same – https://take.ms/YNdNh
Please clarify if I should check another product.
Kind Regards
Please send me the URL to the product that is configured to show the prices from that plugin.
Kind Regards
Hello,
On the default these the same price appears, here are screenshots:
https://take.ms/h5wW7
https://take.ms/HurSzi
Kind Regards
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