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Assistance Needed Regarding Fatal Error on Website
- This topic has 1 reply, 2 voices, and was last updated 3 hours, 12 minutes ago by
Luke Nielsen.
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AuthorPosts
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April 27, 2025 at 4:51 am #656873
soennah-dokterParticipantDear WoodMart Team,
I hope you are doing well.
I am experiencing a recurring fatal error on my website, which is being triggered regularly. This issue is visible in the logs and is affecting the operation of my webshop.
The error does not appear to be related to the payment gateway or other active plugins but seems to be linked to the theme itself.Could you please assist in investigating and resolving this issue?
Please let me know if you need any additional information from my side to look into this further.Thank you in advance for your support!
Kind regards,
we recommend that you get this reported fatal error with the WoodMart theme author about this fatal error triggering continuously on the site, which should be resolved.
2025-04-23T00:14:48+00:00 Kritieke Uncaught ValueError: Unknown format specifier ” ” in /var/www/vhosts/soennah-dokter.nl/httpdocs/wp-content/themes/woodmart/comments.php:27
Aanvullende context
{
“error”: {
“type”: 1,
“file”: “/var/www/vhosts/soennah-dokter.nl/httpdocs/wp-content/themes/woodmart/comments.php”,
“line”: 27
},
“remote-logging”: true,
“backtrace”: [
“”,
“#0 /var/www/vhosts/soennah-dokter.nl/httpdocs/wp-content/themes/woodmart/comments.php(27): printf(‘% 1 $ s gedacht…’, ‘7’, ‘Wakker wo…’)”,
“#1 /var/www/vhosts/soennah-dokter.nl/httpdocs/wp-includes/comment-template.php(1631): require(‘/var/www/vhosts…’)”,
“#2 /var/www/vhosts/soennah-dokter.nl/httpdocs/wp-content/themes/woodmart/single.php(101): comments_template()”,
“#3 /var/www/vhosts/soennah-dokter.nl/httpdocs/wp-includes/template-loader.php(106): include(‘/var/www/vhosts…’)”,
“#4 /var/www/vhosts/soennah-dokter.nl/httpdocs/wp-blog-header.php(19): require_once(‘/var/www/vhosts…’)”,
“#5 /var/www/vhosts/soennah-dokter.nl/httpdocs/index.php(17): require(‘/var/www/vhosts…’)”,
“#6 {main}”,
“thrown”
]
}April 28, 2025 at 11:20 am #657001
Luke NielsenKeymasterHello,
Is there any chance that you could give me access to the dashboard area so I can check the settings there?
Also, confirm the permission for plugin deactivation and switching to the parent theme for testing.
Looking forward to collaborating with you!
Kind Regards
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