Assistance on Search result error in Megamarket theme

Hi there,

Greeting for the new year day.
Recently we encountered a search error in the megamarket theme: When you search a product name and hit Enter or click search icon, it will not give the “can’t find product error” (enclosed is the refer photo).
We using a product archive layout for that, can double-check the layout display conditions, but the problem persists, Can you help to have a quick look? (we imported the whole demo site)

Best regards,
Luie

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current product archive layout setting:

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Hello,

To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

Regards

Hi Artem,

We found the reason, it’s caused by searchwp addon woocommerce intergration compatibility, thank you for your guidance on checking with a plain theme.
Ticket can close now.

Best regards,
Luie

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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