Home Forums WoodMart support forum Attribute Extra Content not showing

Attribute Extra Content not showing

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #703610

    byontea
    Participant

    Hello.
    I put description on Extra Content Attribute, but when I point or click with mouse, doesn’t show anything.
    How can I figure out?

    #703652

    Hello,

    You can enable the tooltip library from Theme Settings > Performance > JS > Advanced scripts controls > set the Tooltips library Always Load. https://snipboard.io/2UezWO.jpg and check how it works.

    Best Regards,

    #703676

    byontea
    Participant

    Hi,
    I went to Theme Settings > Performance > JS > Advanced Script Controls.
    First, I enabled Tooltips (Always), then I set all JS files to Always.

    After that, I disabled all plugins (including the 3 basic theme plugins). I also uninstalled Elementor and removed all extra functions and custom CSS, but it still doesn’t work.
    I removed now everything.
    Could you check again?

    I tested Attribute Extra Content on two other similar websites and it works fine there.

    #703678

    byontea
    Participant

    UPDATE:
    It works, but I think there is some bug.

    How I do:
    Theme Settings > Performance > JS > Advanced Script Controls.
    I enabled Tooltips Library (Always)+ Script Always enable: select manually “Tooltips”.

    WHAT I SEE?
    If you deactivate Advanced Script, the HTML output is:
    <span class=”wd-hint wd-tooltip”>INSERT TEXT HERE</span>
    —————————————————————————–
    If you activate Advanced Script OR If you activate ONLY Tooltips Library (Always), the HTML output is:
    <span class=”wd-hint wd-tooltip”> INSERT TEXT HERE</span>
    ————————————————————————————————
    If you activate Tooltips Library (Always) + Manually Tooltips, output will be:
    <span class=”wd-hint wd-tooltip wd-tooltip-initeddata-original-title=”” title=””>INSERT TEXT HERE </span>
    This output works!

    Why this problem didn’t appear to my other website?
    It looks a bug.

    If the developer wants to check, let me know.

    • This reply was modified 1 week ago by byontea.
    • This reply was modified 1 week ago by byontea.
    • This reply was modified 1 week ago by byontea.
    • This reply was modified 1 week ago by byontea.
    • This reply was modified 1 week ago by byontea.
    #703750

    Hello,

    If this were a general Woodmart bug, it would behave the same way on all of your websites. Since the issue appears only on this specific installation, it is very likely related to the site environment (JS optimization, caching, custom code, or version differences).

    Right now, the tooltip works correctly only when:

    • Tooltips Library = Always
    • Tooltips script is manually enabled

    This means the feature itself is working, but the automatic initialization is being blocked on this site.

    Best Regards,

    #703757

    byontea
    Participant

    – JS optimization = I did not touch.
    – caching = I purged and deactiveted the plugin.
    – custom code = I deleted everything from fuction.php
    – version differences (it is the last).

    Actually is not a big problem, but i would like to know if I have to worry about other essential website functions.

    #703796

    Hello,

    Based on what you described, this doesn’t look like something critical to worry about. Since the tooltip works when the library and script are both forced to load, the core functionality is fine.

    So you don’t need to worry, but if you ever notice other dynamic elements not initializing automatically let us know. We are always here to help you

    Best Regards,

Viewing 7 posts - 1 through 7 (of 7 total)