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attribute filter issues in sidebar

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  • #318278

    [email protected]
    Participant

    Hi,
    I installed woodmart for testing purposes and encounter some issues with the sidebar attribute filter widget.

    1)
    clicking on an list item does not fire an event and the filter does nothing. The same when enable a apply filter button to the attribute filter list.

    2)
    Clicking on a category filter in the sidebar causes the attribute filter to disapper. the section line is still visible but the filter is gone. After reload the category page with f5 the filter is there again.

    3) filling the filter on page load takes a while – the filter box is there, disappears for a few seconds and gets visible again.

    #318465

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

    If the problem still continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)