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Attribute image swatch can’t showed normally

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  • #663931

    springorchid2008
    Participant

    Hi, Morning
    pls help to check my product attibute with metal, I set several terms for it , but very strange, under the same configuring, some can show the image on single page, some can’t show up, have checked many time, don’t know what cause the error, could you pls help to check.
    pls find the attached images for more detail. the single product link is https://blingblingstone.com/shop/ring/stackable/pear-cut-2-birthstone-stacking-ring/

    Best wishes

    Cathy

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    #664002

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd-party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution. Also, switch the child theme to the parent theme and check the issue after completely clearing the browser cache and server cache.

    Best Regards,

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Viewing 2 posts - 1 through 2 (of 2 total)