Attribute images disappeared after theme update
-
Hello. We were using theme version 7.3.3. After updating to version 8.3.7, the attribute images disappeared.
After checking with the code, it turned out that they were present in the database but weren’t displayed. Please help me figure this out.
I am attaching images of what it looked like before and what it looks like now.
Attachments:
You must be
logged in to view attached files.
Hello,
To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance for your cooperation.
Best regards
We figured it out; the issue was with the serialized attribute data. Since the site was being moved to a subdomain, four characters were added to all image URLs, but the specified string length remained the same, causing the maybe_unserialize() function to return false.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
The topic ‘Attribute images disappeared after theme update’ is closed to new replies.