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Attribute Swatches/ Dropdown

Viewing 13 posts - 1 through 13 (of 13 total)
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  • December 15, 2021 at 10:37 am #339670

    therugs
    Participant

    Hi,

    The variation options are being shown as a swatch, even though I have not enabled swatch setting on attribute level. I want to show these options as dropdown. Whats the issue here ?

    Thanks

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    December 15, 2021 at 12:46 pm #339725

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    December 15, 2021 at 1:47 pm #339766

    therugs
    Participant

    Please find the details below. I was trying for those views for the items in draft, not live products, just to let you know.

    December 16, 2021 at 6:14 am #339870

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regards

    December 16, 2021 at 9:11 am #339921

    therugs
    Participant

    Hi,

    Thanks for resolving it. What was the issue here ? if it occurs again, I would like to fix it quickly as well.

    Regards

    December 16, 2021 at 9:15 am #339922

    therugs
    Participant

    The same issue is also occurring for colour attribute.

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    December 17, 2021 at 5:59 am #340101

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I updated the Woodmart core plugin and the issue was fixed.

    Please edit each attribute item and disable the option to Enable Swatch: https://gyazo.com/11356d57f538375ea67ad83de266ef28

    This will fix the issue with the rest of the attributes.

    Best Regards

    January 5, 2022 at 10:31 am #343529

    therugs
    Participant

    Hi,

    The issue has occurred again, even though the swatch option is disabled.
    Please see the attached.

    Attachments:
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    January 5, 2022 at 11:50 am #343561

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and check back.

    If the issue still occurs then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    January 5, 2022 at 2:29 pm #343604

    therugs
    Participant

    I have tried deactivating all plugins, however, the issue is still occurring.

    Thanks

    January 6, 2022 at 9:51 am #343764

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    All the third party plugins are still activated on your website. Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    January 6, 2022 at 11:27 am #343785

    therugs
    Participant

    Hi,

    i have tried it on stagging not on the live site.

    You can find the stagging details below

    Regards

    January 6, 2022 at 1:36 pm #343832

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please edit each attribute item and remove the color preview of the attribute item and the images, then check back.

    Screenshot: https://gyazo.com/0a4bbf0046bf4f72a738cc69e96d69da

    Best Regards

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