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attribute/variation swatches not showing
- This topic has 9 replies, 2 voices, and was last updated 1 year, 5 months ago by
Elise Noromit.
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AuthorPosts
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October 4, 2023 at 5:15 pm #501636
hiParticipantsome variation swatches of products, dont show on product grid, but they do show in the single product view.
sometimes if i open in the edit view of a single product and save it without any changes, then the swatch shows.i have tried disabling all caching plugins but the problem still exists
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You must be logged in to view attached files.October 5, 2023 at 2:29 pm #501892
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
October 18, 2023 at 3:32 pm #505139
hiParticipantHello, i deactivated all plugins and left all only elementor, woocommerce and woodmart core and the problem is still there
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You must be logged in to view attached files.October 19, 2023 at 2:34 am #505298
Elise NoromitMemberHello,
Please update the theme till the recent version and check how it works,
Let us know if the problem occurs again, I am checking now and I cannot catch the issue.
If you have any questions please feel free to contact us.
Best Regards
October 19, 2023 at 4:31 pm #505461
hiParticipanti did full update and patch. the problem still stands
October 20, 2023 at 11:51 am #505680
Elise NoromitMemberHello,
The problem was caused by caching, we have resaved the product and now it works correctly.
If you have any questions please feel free to contact us.
Best Regards
October 20, 2023 at 1:52 pm #505726
hiParticipantHello. There is no caching plugin, so how it was caused by caching? Plus i allready told you that if i re-save the product it gets fixed. i dont see that as a solution because i will have to manually inspect all the products all the time to see which ones dont show the variations
October 21, 2023 at 2:33 am #505876
Elise NoromitMemberHello,
Please add this code to the functions.php of the child theme:
add_filter( 'woodmart_swatches_on_grid_right_order', '__return_false' );
If you have any questions please feel free to contact us.
Best Regards
October 31, 2023 at 5:38 pm #508859
hiParticipanthello again, since we implemented this code, the attributes start showing in alphabetical order instead of showing in the order they are made in the backend
Attachments:
You must be logged in to view attached files.November 1, 2023 at 4:35 am #508910
Elise NoromitMemberHello,
This order is stipulated by Woocommerce, WoodMart just shows it.
Please check the order in the product page. I am afraid it can’t be changed.
If you have any questions please feel free to contact us.
Best Regards
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