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Attributes are not clickable
- This topic has 14 replies, 2 voices, and was last updated 3 years, 3 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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July 14, 2022 at 11:58 am #391015
GraphicscParticipantPlease check the issue im having on my website the attributes are not clickable, its been here for along time.
can you give me a fix please.
it doesn’t work on this pageJuly 14, 2022 at 1:31 pm #391051
Aizaz Imtiaz AwanKeymasterHello,
Please provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
July 16, 2022 at 1:14 am #391362
GraphicscParticipantfind the logins:
July 16, 2022 at 9:36 am #391409
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.
Best Regards
July 16, 2022 at 12:05 pm #391424
GraphicscParticipantWe tried that, no luck,
It works fine when you’re logged in you can try it, its been here for many months i still cannot find what cause itJuly 16, 2022 at 1:51 pm #391434
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and all the third party plugins are still activated. Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.
If you can’t deactivate on the live site then create a staging site and provide the admin panel login details.
Best Regards
July 16, 2022 at 9:55 pm #391481
GraphicscParticipantPlease check now, i have deactivated plugins
July 17, 2022 at 5:13 pm #391559
GraphicscParticipantPlease update me?
July 18, 2022 at 2:06 am #391598
GraphicscParticipantHi i hope you saw my updates?
July 18, 2022 at 9:05 am #391636
Aizaz Imtiaz AwanKeymasterHello,
The issue is with the products on your website. I have created a testing product on the website and the attributes are working fine.
Screenshot: https://gyazo.com/80331be8359300784881cadc916399cf
Best Regards
July 18, 2022 at 11:51 am #391716
GraphicscParticipantYes thats the case, it cause on theme,
when you re-do the new attributes with all again it become same, un clickable.July 18, 2022 at 11:52 am #391720
GraphicscParticipantwaited 2 days to hear that answer from you which is useless
July 18, 2022 at 11:53 am #391721
GraphicscParticipantwaited 2 days to hear that answer from you which is useless, you made me to put our website offline for nothing.
July 18, 2022 at 2:14 pm #391759
GraphicscParticipantALSO TAKE RESPONSIBILITY WHEN YOU ACCESS A CLIENT WEBSITE I HAVE TO FIX MANY CHANGES YOU HAD DONE WITHOUT FIXING THE FAULT,
July 18, 2022 at 4:01 pm #391807
Aizaz Imtiaz AwanKeymasterHello,
Can you please share the video of your issue for better understanding?
Best Regards.
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