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Attributes are not clickable

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #391015

    Graphicsc
    Participant

    Please check the issue im having on my website the attributes are not clickable, its been here for along time.
    can you give me a fix please.
    it doesn’t work on this page

    #391051

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #391362

    Graphicsc
    Participant

    find the logins:

    #391409

    Hello,

    Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    #391424

    Graphicsc
    Participant

    We tried that, no luck,
    It works fine when you’re logged in you can try it, its been here for many months i still cannot find what cause it

    #391434

    Hello,

    I have logged into your website and all the third party plugins are still activated. Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    If you can’t deactivate on the live site then create a staging site and provide the admin panel login details.

    Best Regards

    #391481

    Graphicsc
    Participant

    Please check now, i have deactivated plugins

    #391559

    Graphicsc
    Participant

    Please update me?

    #391598

    Graphicsc
    Participant

    Hi i hope you saw my updates?

    #391636

    Hello,

    The issue is with the products on your website. I have created a testing product on the website and the attributes are working fine.

    Screenshot: https://gyazo.com/80331be8359300784881cadc916399cf

    Best Regards

    #391716

    Graphicsc
    Participant

    Yes thats the case, it cause on theme,
    when you re-do the new attributes with all again it become same, un clickable.

    #391720

    Graphicsc
    Participant

    waited 2 days to hear that answer from you which is useless

    #391721

    Graphicsc
    Participant

    waited 2 days to hear that answer from you which is useless, you made me to put our website offline for nothing.

    #391759

    Graphicsc
    Participant

    ALSO TAKE RESPONSIBILITY WHEN YOU ACCESS A CLIENT WEBSITE I HAVE TO FIX MANY CHANGES YOU HAD DONE WITHOUT FIXING THE FAULT,

    #391807

    Hello,

    Can you please share the video of your issue for better understanding?

    Best Regards.

Viewing 15 posts - 1 through 15 (of 15 total)