Attributes Filter are not showing into Categories only on shop page
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Hello,
I have a problem showing the attribute filters on the left sidebar which can only be seen into shop page.
I don’t know what I am missing here. I am using Woodmart Woocommerce layer nav filter into shop page sidebar but when I am switching to a category attributes filters are disappeared.
Any help I would be grateful.
All the best,
Nikos
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Hello,
Thank you very much for choosing our theme and for contacting us.
Such may happen when the products from this category do not have the attributes which are presented in the sidebar. Also, enter the widget and make sure you have not limited the showing the attributes by categories.
Best Regards
Hello,
Thank you for your prompt reply.
Those categories that are chosen they do have these attributes. I have also checked the attribute widgets to be shown in all categories.
Am I missing something here 🙁 ?
Choose for example Ενδύματα category which has those color and size attributes. As I know from woocommerce there is no way to assign attributes to category. You create the product, the attributes and afterwards assign the product to one or more than one categories right? Are you suggesting a vise versa way? To assign or connect somehow attributes to a category? If so how is that possible in woocommerce?
Thank you.
Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
Hello,
I did that and I also not using any child theme. I am using parent theme from the beginning.
Nothing happened still attributes in filters are not showing into categories which do have attributes.
Thank you
Hello,
May I deactivate all the plugins to check? Please make the full backup of your site.
Best Regards
Hello,
Yes please be my guest, it is a staging site not a production one.
Thank you
Hello,
We have checked on the Storefront theme and we see the same:
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This means that problem is not caused by our theme, most likely the problem is caused by Woocommerce or product settings.
Best Regards
Hello,
Thank you for your reply. So are you suggesting reinstalling woocommerce or clear database?
What should be a proper setting for a variable product. I haven’t done something beyond woocommerce tutorial of how to create a variable product.
Any suggestions I would be grateful.
Thank you
Hello,
I do not see any errors in the console. Try to reinstall Woocommerce if it does not help, make the content export, and reinstall all, then import the content and settings.
Best Regards
Hello,
You were right. After installing a clean installation of wordpress the filters worked as they should. But the question is what was the error and how can I fix it to an already malfunction wordpress installation.
I think we have to start from the beginning. Either way thank you for your services.
You can close the ticket now.
Best wishes
Nikos
Hello,
That was an error in Woocommerce or WordPress. If you have the same problem on a multisite it means you have installed or configured something. Our theme does not influence.
Best Regards
.
