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Attributes not showing up in shop filter widget area

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #508171

    vinko.nicolas.kolar
    Participant

    When i set up an attribute filter for the shop widget area, it doesnt show up. But it does show the sale or in stock filters.

    Shop Filter Widget

    Shop filters

    #508354

    Hung Pham
    Keymaster

    Hi vinko.nicolas.kolar,

    Thanks for reaching to us and appreciate your patience.

    Try to go to WooCommerce > Status > Tools and click on “Regenerate the product attributes lookup table”.

    Let me know the results.

    Kind Regards

    #508903

    vinko.nicolas.kolar
    Participant

    It helped, thank you.

    #508904

    vinko.nicolas.kolar
    Participant

    Actually never mind, it doesn’t really work. I put a timer on my phone.. It makes the attribute filters appear for about 1 minute and 10 seconds, then they disappear again.

    It hapens both on the /shop page and on /product-category pages.

    Screen recording: Video

    You can see in the video that i regenerate the tables, the filters appear again and after reloading a few times // waiting 1 minute, they disappear again.

    #509162

    Hung Pham
    Keymaster

    Hi vinko.nicolas.kolar,

    Thanks for sharing the details.

    I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

    In case it works with default theme, would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #509165

    vinko.nicolas.kolar
    Participant

    I activated the default WordPress Theme, but i think this doesn’t make sense for testing in my case. The default WordPress theme by nature doesn’t show the shop sidebar and the custom layouts. So naturally everything was just empty when i activated it.

    You can test by yourself and also turn off plugins. Please just don’t delete anything and possibly turn them on again, if they are not the reason.

    Thank you.

    #509251

    Hung Pham
    Keymaster

    Hi vinko.nicolas.kolar,

    May I switch to other themes and test myself? Please confirm me back.

    Regards,

    #509323

    vinko.nicolas.kolar
    Participant

    Yes you can – the page is not actively being used by any user right now. As long as you can revert the changes, you can do anything.

    #509517

    Hung Pham
    Keymaster

    Hi vinko.nicolas.kolar,

    I switched to WoodMart parent theme, updated WoodMart Core plugin and reactivated all extra plugins.

    I also re-added WOODMART WooCommerce Layered Nav, seems you removed it, and everything worked well https://prnt.sc/3Ss0RfdsT7yL https://prnt.sc/eePZIwD-VW_v

    You should reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    #530104

    marcinpychynski
    Participant

    Hi,
    I have got the same problem. Would you please help me with that please? I’m not able to do it myself

    Attachments:
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    #530183

    Hung Pham
    Keymaster

    Hi marcinpychynski,

    Thanks for reaching to us.

    Try to go to WooCommerce > Status > Tools and click on “Regenerate the product attributes lookup table”.

    Also, please submit your own topic.

    Kind Regards

    #530294

    marcinpychynski
    Participant

    Hi Hung Pham,
    I did this and other actions described above in the topic but nothing helped.

Viewing 12 posts - 1 through 12 (of 12 total)

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