Home Forums WoodMart support forum Attributes on product category page show bad info

Attributes on product category page show bad info

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #620756

    André
    Participant

    Hello, on eshop is showing bad info in on product archive page attributes (Size). On 90% of products it is showing only available sizes. But sometimes and I dont know why it show also variables that is sold out. I check products and re save it if there is something bad but all looks good and I am not able to figure it why is on this few products wrong info. Also tried add to stock and destock or duplicate product but result is same (also on duplicated product).

    #620763

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #620781

    André
    Participant

    Hmm, but show attributes on archive page is your theme option. Its not default woocommerce theme option. I tried but I can not test it. Do you see video what I send in private content or this is automatic answer?

    #620844

    Artem Temos
    Keymaster

    We just tested this on the category page but don’t see any problems. Here is a screenshot https://monosnap.com/file/TolrDUxKprQgWymAiTdz0h0iXI8s5d

    #620867

    André
    Participant

    It should show also attributes, that is no in stock and can not buy?

    #620899

    Artem Temos
    Keymaster

    Sorry, but the question is not quite clear. Could you please clarify what you mean?

    #620902

    André
    Participant

    Sorry. Sending example.
    I have variable product with sizes:
    S- 10pcs in stock (in stock)
    M – 0pcs in stock (out of stock)
    L – 0pcs in stock (out of stock)

    Should it show all sizes (also not in stock and can not buy variants) or only in stock sizes (can buy) on product archive page? (Theme options/Variable products/Attribute swatches/ Grid swatch attribute to display)

    #620903

    Artem Temos
    Keymaster

    Yes, it should show all the options if you didn’t enable “Hide out of stock products” option in WooCommerce Settings.

Viewing 8 posts - 1 through 8 (of 8 total)