Attributes problem on the shop page

I’m facing an issue with product attributes on the shop page. After updating the attribute term slug (specifically the NEUTRAL term), the attribute thumbnail images are no longer displaying on the shop page—only the text is visible and also not clickable.

This issue started after the slug update. Please check the following URL or refer to the attached screenshot for reference:
https://ngcnafees.hrdesignstudio.online/collection/

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Hello,

Navigate to Products > Attributes > Open the affected attribute and click Configure terms > Edit the NEUTRAL term > Re-assign the swatch image and Clear your site and browser cache and check the issue.

After reassigning the image, the thumbnail and link will display correctly again. If you have any questions feel free to contact us.

Best Regards,

I have enabled text swatch and assigned swatch images from the variation product images. it is displaying from the product images

Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards,

pls check

Hello,

This issue usually occurs when you use “Variation Swatches” with the setting “Image from Variation”, and then you change the attribute term slug. The term slug to match swatches to products. If the slug changes, the mapping breaks, so the images stop showing and only the text is displayed.

Edit each product that uses the updated attribute term.

Go to the variation tab and simply update/save the variation (even without changing the image). This forces WoodMart to re-link the swatch image.

Best Regards,

thank you

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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