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Auction Page- same and side bar like main sh
- This topic has 14 replies, 2 voices, and was last updated 3 years, 8 months ago by Elise Noromit.
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April 9, 2021 at 6:28 pm #280955
MajidelabdParticipantI have WooCommerce Simple Auction installed. I would like to give the auction page it’s on the title picture and it’s on sidebar. The problem is it’s taking the same title picture and sidebar from the main shop.
I’ve done the edit page and chose it’s on “auction” sidebar.. But it is inheriting the shop sidebar.
Also I upload the the auction title image. The problem is that the shops page displays the same image.
April 9, 2021 at 10:57 pm #281026
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Also please provide the page URL you are configuring.
Best Regards
April 10, 2021 at 6:56 am #281105
MajidelabdParticipantURL
April 10, 2021 at 3:38 pm #281336
MajidelabdParticipantPlease help…
I need the auctions page (https://bena.world/auctions/) to its own side bar and title picture and NOT are the same sidebar and title picture like the shop page (https://bena.world/shop/)
April 10, 2021 at 4:02 pm #281344
Elise NoromitMemberHello,
I am checking your site and I see the editing mode of a page is broken. https://prnt.sc/1191eyn
As for the page title. You have set the blue color for the title in the Theme Settings > Page title. Try to clear the settings and set the page title for each page separately.
The sidebar for the shop page is empty. https://prnt.sc/1191fov The Auction page shows the widget from another custom sidebar.
I see you have 42 plugins and a child theme. Please disable all the plugins not related to the theme and leave WooCommerce Simple Auction, switch to the parent theme and check if it works properly to detect what causes the problem: incompatibility with WooCommerce Simple Auction or other plugins/child theme customization.
Best Regards
April 10, 2021 at 5:25 pm #281380
MajidelabdParticipantPlease Help – Important
you are confusing me. My shop (https://bena.world/shop/) is currently displaying a good sidebar (https://prnt.sc/1192x3h)…I am using the (Main Shop Sidebar). (https://prnt.sc/1192v8j). If I move the widget to the (Shop page widget area), the sidebar will disappear from my shop.
As for the Auctions page (https://bena.world/auctions/), I am using the Auctions sidebar (http://prnt.sc/119301h)…..
I need that the Auction page display it own sidebar and it own page title picture
Please Help – Important
April 11, 2021 at 9:17 am #281527
Elise NoromitMemberHello,
Yes, I see you have created custom sidebars. I check and see these sidebars are assigned incorrectly: Auction sidebar is not shown in the Auction page, The Shop main sidebar (your custom sidebar) is displayed instead.
So I want to investigate and see if this error (wrong sidebar assigning) is caused by the woo commerce Simple Auction or other plugins. I suspect the WooCommerce Simple Auction does not cause the problem.
That is why I asked you to deactivate all the pluings excepting:
WooCommerce Simple Auction
and
Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGor make the full backup of the site and confirm I can do it.
Best Regards
April 13, 2021 at 9:19 am #282260
MajidelabdParticipantPlease Do it..I am waiting
April 13, 2021 at 10:11 am #282285
MajidelabdParticipantPlease go ahead… you Have the admin access. I have been waiting for long now
April 13, 2021 at 10:58 am #282311
MajidelabdParticipantCan you please inform me whether this problem can be solved or I have to give up?
April 13, 2021 at 6:21 pm #282473
Elise NoromitMemberHello,
I have tested and confirm that Woodmart is not compatible with the WooCommerce Simple Auction
Please contact the plugin support let them investigate from their side and give the suggestion to fix the incompatibility.
Best Regards
April 13, 2021 at 6:32 pm #282480
MajidelabdParticipantWoodmart i compatible with WCFM as announced, and WCFM is compatible with WooCommerce Simple Auction.
I hope that you can write me a simple code just that I can have separate sidebar and title image for the Auctions page…. This is really important for me – for my site..
awaiting your help and support
April 14, 2021 at 11:22 am #282769
Elise NoromitMemberHello,
I have checked with our dev team we cannot suggest the fix from our site, this is the plugin conflict with the theme options.
Best Regards
April 17, 2021 at 1:09 pm #283863
MajidelabdParticipantThere is a problem that I cannot display options properly on my website and the support have failed to solve the problem.
In this case I would like to request a full refund as my site is fully dependent on auctions as a basic and most important feature in it. I’ve tried my best and you are not able to solve the problem.I am still within the 14 days refund allowance
April 17, 2021 at 4:06 pm #283911
Elise NoromitMemberHello,
You can request a refund here: https://themeforest.net/refund_requests/new
We are sorry the theme is not compatible.
Best Regards
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