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Auto-filled Personal Information in Checkout – Adjustment and Solution

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  • Author
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  • #618376

    jimfarg
    Participant

    A visitor who has previously placed an order on our e-shop finds the checkout fields pre-filled with their personal information when they return to our site. It seems that their personal details are being retained in some way. We would prefer this not to happen. Is there an option to adjust this setting? Could you assist us by suggesting a solution?

    #618548

    Hung Pham
    Keymaster

    Hello jimfarg,

    Thanks for reaching to us.

    WoodMart theme does not have the option to control that. Sometimes you enabled this browser feature or You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)