Autoload Data Causing Slow Site Loading

[ecomlock]

Hello Woodmart Support Team,

I hope you are doing well.

We are experiencing a significant slowdown in our site’s loading speed, and after investigating the issue, we found that the autoload data generated by the Woodmart theme is unusually high.

I asked our hosting support team to provide the top 10 database autoload entries, and at the top of the list is the Woodmart table showing 47,970 entries under xts-woodmart-options. I also created a staging site to test this, and as soon as we deactivate the Woodmart theme and clear the autoload data related to it, our site starts working perfectly with a very fast response time.

Could you please look into this issue and guide us on how to reduce or optimize the autoload data created by the theme? Any recommended fixes, cleanup methods, or patches would be greatly appreciated.

Thank you for your assistance.
Looking forward to your response.

Best regards,
Salam Experts

• This topic was modified 1 week, 2 days ago by ecomlock.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hello,

Thank you for your response. Since this is a live site, we cannot disable all plugins, as this may affect the site’s functionality.

I have, however, provided the site access for your review.

Please let me know if you need any additional information.

Best regards,
Salam Experts

In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

Kind Regards

I have created a staging version of the live site and shared the access details with you.
You can safely run your tests, troubleshoot the plugin, or perform any required debugging on the staging site without affecting the live environment.

Please let me know if you need anything else.

Thank you.

Unfortunately, we can’t view your website and get a 403 error. Here is a screenshot

I have shared you the staging site URL and its login details. Please try it on that, not on the live site.

We can’t enter this website as well https://gyazo.com/2df14a8a15222363ed2c5b6931197ef7

Hello,

The website is working for us. Could you please try accessing it again and let us know if the issue persists?

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Could you please provide us with your FTP access so we can troubleshoot this?

I have provided the FTP access for your team to troubleshoot the issue.

My site currently has thousands of autoloaded transients like
_transient_woodmart_criteria_hash_12345_quality
_transient_woodmart_criteria_hash_12345_pricing
etc. (total > 500 KB).
These are bloating the wp_options table and slowing down every page load.
I have already deleted them, but they keep regenerating.

Questions:
Which exact feature(s) in Woodmart generate these transients? (I suspect the multi-criteria product reviews, but want to be sure.)
Is there an official theme setting or filter to completely disable the creation of these transients (while still keeping normal star ratings working)?
If not, is it safe to block them with this kind of code, or do you have a recommended snippet?
add_filter(‘pre_set_transient_woodmart_criteria_hash_’, ‘__return_false’);
I’d rather use your official method than a generic workaround.
Thank you!

Hello,

We have analyzed your website and all options loaded and here are some feedback:

1. The screenshot you send in the very first message shows not the number of options but their sizes. So our theme loads two options with a total size ~55KB, which is quite small and shouldn’t affect the website speed at all.

2. As for the transients like this one _transient_woodmart_criteria_hash_12345_quality they are not autoloaded in WordPress at all. And we don’t see these transients on your staging website at all.

Kind Regards

[Author]

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