Home Forums WoodMart support forum Automatic height of the main carousel in quick view

Automatic height of the main carousel in quick view

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #626899

    tyu
    Participant

    Hello.

    Automatic height of the main carousel feature does not work properly in the quick view option.

    I kindly ask for your support on this issue.

    Thank you.

    #626900

    tyu
    Participant

    is a message written by mistake

    • This reply was modified 1 month, 3 weeks ago by tyu.
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    #627075

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #627152

    tyu
    Participant

    Hi Aizaz,

    Is it possible for you to guide me before I give you the account details?

    Thank you.

    #627279

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please? Without seeing your issue on your site I am unable to give you a solution.

    Best Regards

    #627874

    tyu
    Participant

    the problem is present on both mobile and desktop

    I have attached screenshots

    • This reply was modified 1 month, 3 weeks ago by tyu.
    • This reply was modified 1 month, 3 weeks ago by tyu.
    • This reply was modified 1 month, 3 weeks ago by tyu.
    #628037

    Hello,

    The spacing you are referring to appears to be caused by the white space in your site’s images. I recommend resizing the images to eliminate the extra white space. Additionally, for the gallery layout, you can navigate to:

    Theme Settings > Single Product > Gallery
    Here, you can review and adjust the gallery settings to better fit your design preferences.

    Best Regards

    #628095

    tyu
    Participant

    Images are standard 1500×1500 and 1500×2000.
    Automatic height of the main carousel works fine when active.
    The problem is that it doesn’t work when quick view is active.
    And this problem is caused by the theme.
    Please suggest a solution.

    #628178

    Hello,

    Your given login details are not working anymore. Please share the correct login details so I will check the issue and give you the possible solution.

    Best Regards

    #628696

    tyu
    Participant

    Thank you.

    #628815

    Artem Temos
    Keymaster

    Hello,

    There is no autoheight option for the quick view in our theme. If you want to activate it, please copy the following file to the child theme and replace the following line woocommerce/quick-view/product-images.php

    <div class="woocommerce-product-gallery__wrapper images quick-view-gallery wd-carousel wd-grid">

    with this one

    <div class="woocommerce-product-gallery__wrapper images quick-view-gallery wd-carousel wd-grid" data-autoheight="yes">

    Screenshot https://monosnap.com/file/ybUQ8YXG1FZxcwRUI5iJbcs3IvmABg

    Kind Regards

    #631806

    tyu
    Participant

    Thank you,

    It works perfectly.

    Best regards

    #631811

    tyu
    Participant

    There is a bug in the filtering options on the mobile site.
    When you open the filtering sidebar and click on a filter, if you click on the sidebar again and the filters load, it stays on a black screen.
    I have sent you a video.

    #631843

    Artem Temos
    Keymaster

    We will close this topic for now. Please create a new one for the filters issue and our specialists will help you.

Viewing 14 posts - 1 through 14 (of 14 total)

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