Automatic patcher is not working

Hello support,

I want to apply the patches to the theme but I run into an error. What can I do to fix this?

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Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

I added the login credentials. Its a brand new install so only the theme related plugins are running.

Sorry, but the access seems to be wrong https://monosnap.com/file/w7ySZQ9xZUgqYDPFaLige2UNV1MDrm

Please try again with the earlier shared credentials.

Sorry, but it still doesn’t work.

Please try again with the earlier shared credentials. I manually checked and was able to login.

It doesn’t work because your theme’s folder doesn’t have write permissions. That is why the patcher can’t replace theme files.

Kind Regards

Check the following screenshot https://monosnap.com/file/T8lMbOQHDOdtOMCtBwvXugmO3QdTPi

Thank you so much I editted the permissions and was able to update.

Great, you are welcome! Feel free to contact us if you have any further questions.

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