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Avif format fail

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  • #667513

    office-4555
    Participant

    When I uploaded a photo for the main product photo in avif format, I saw the following happening. It is displayed in the source code of the product page, but when I go in to edit the product, the photo does not appear so I can go in and put alt text, etc.

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    #667607

    Hung Pham
    Keymaster

    Hi office-4555,

    Thanks for reaching to us and appreciate your patience.

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme’s issue or not?

    Kind Regards,
    Hung PD

Viewing 2 posts - 1 through 2 (of 2 total)