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azzurry.com when the page load, icons not show correcty

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #170499

    mallethenao
    Participant

    Sometimes when the page load for first time the icons not show correcty.

    azzurry.com

    I attach an image.

    #170535

    Hello,

    I visited your website. Some of the icons are not displaying. As you are using CDN (Cloudflare). Please disable it, clear the cache and check back. This will surely fix the issue.

    Screenshot for Clarification: https://www.screencast.com/t/Ee4GrEnx

    Best Regards.

    #172158

    mallethenao
    Participant

    Hello but my website not use cloudfare already, what is the problem?

    #172202

    Hello,

    I have visited your website and the icons are displayed absolutely fine on my end.

    Screenshot for Clarification: https://ibb.co/BrxSnjh

    The server cache is still enabled on your website. Please deactivate server caching deactivate any cache plugin if active clear the browser cache and check back.

    Screenshot for Clarification: https://ibb.co/6nwyYQ4

    Best Regards.

    #172555

    mallethenao
    Participant

    ok, the problem is in the first load,

    Look please: https://ibb.co/xCpt7F8

    #172638

    Hello,

    I have visited your website again and the icons are working absolutely fine on my end even on the first load.

    Video for Clarification: https://gofile.io/?c=YlSlZJ

    As I mentioned in my previous reply please disable server caching, deactivate cache plugin, clear browser cache and check back.

    You can also try changing your browser.

    Best Regards.

    #177686

    mallethenao
    Participant

    Hello, look please my video:

    In this video I have deactivae wp-rocket

    https://gofile.io/?c=NS4M9X

    the next video i have cleaned the browser google chrome.

    https://gofile.io/?c=SlXhZ5

    #177773

    Hello,

    I watched the videos you attached.

    As I mentioned in my previous reply you are using CDN (Cloudflare) Please disable it and check back this will surely fix the issue.

    Screenshot for Clarification: https://ibb.co/txcBg4H

    Best Regards.

    #179107

    mallethenao
    Participant

    Hello I have deactivated cloudfare and wp-rocket, the problem persists.

    #179218

    Hello,

    I have fixed the issue on your website. It seems that you have enabled the “font-display” for icon fonts (not recommended) option from Theme Settings >> Performance. I have disabled it now the icons are showing fine. Please check the site after removing the browser cache.

    See the screenshot for clarification: http://prnt.sc/renjsw

    Best Regards.

Viewing 10 posts - 1 through 10 (of 10 total)