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azzurry.com when the page load, icons not show correcty
- This topic has 9 replies, 2 voices, and was last updated 4 years, 9 months ago by Aizaz Imtiaz Awan.
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January 29, 2020 at 10:46 pm #170499
mallethenaoParticipantSometimes when the page load for first time the icons not show correcty.
azzurry.com
I attach an image.
January 30, 2020 at 8:03 am #170535
Aizaz Imtiaz AwanKeymasterHello,
I visited your website. Some of the icons are not displaying. As you are using CDN (Cloudflare). Please disable it, clear the cache and check back. This will surely fix the issue.
Screenshot for Clarification: https://www.screencast.com/t/Ee4GrEnx
Best Regards.
February 7, 2020 at 5:41 pm #172158
mallethenaoParticipantHello but my website not use cloudfare already, what is the problem?
February 8, 2020 at 8:38 am #172202
Aizaz Imtiaz AwanKeymasterHello,
I have visited your website and the icons are displayed absolutely fine on my end.
Screenshot for Clarification: https://ibb.co/BrxSnjh
The server cache is still enabled on your website. Please deactivate server caching deactivate any cache plugin if active clear the browser cache and check back.
Screenshot for Clarification: https://ibb.co/6nwyYQ4
Best Regards.
February 10, 2020 at 4:01 pm #172555
mallethenaoParticipantok, the problem is in the first load,
Look please: https://ibb.co/xCpt7F8
February 11, 2020 at 5:52 am #172638
Aizaz Imtiaz AwanKeymasterHello,
I have visited your website again and the icons are working absolutely fine on my end even on the first load.
Video for Clarification: https://gofile.io/?c=YlSlZJ
As I mentioned in my previous reply please disable server caching, deactivate cache plugin, clear browser cache and check back.
You can also try changing your browser.
Best Regards.
March 3, 2020 at 5:07 pm #177686
mallethenaoParticipantHello, look please my video:
In this video I have deactivae wp-rocket
the next video i have cleaned the browser google chrome.
March 4, 2020 at 7:26 am #177773
Aizaz Imtiaz AwanKeymasterHello,
I watched the videos you attached.
As I mentioned in my previous reply you are using CDN (Cloudflare) Please disable it and check back this will surely fix the issue.
Screenshot for Clarification: https://ibb.co/txcBg4H
Best Regards.
March 10, 2020 at 8:11 pm #179107
mallethenaoParticipantHello I have deactivated cloudfare and wp-rocket, the problem persists.
March 11, 2020 at 9:46 am #179218
Aizaz Imtiaz AwanKeymasterHello,
I have fixed the issue on your website. It seems that you have enabled the “font-display” for icon fonts (not recommended) option from Theme Settings >> Performance. I have disabled it now the icons are showing fine. Please check the site after removing the browser cache.
See the screenshot for clarification: http://prnt.sc/renjsw
Best Regards.
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