BackEnd edit option is missing for Elementor
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I can’t reach the backend edit option after activating the Elementor page builder. Clicking “Edit page” option asking me to “Edit with Elementor” as like the attached screenshot and Clicking “Edit with Elementor” taking me to the FrontEnd edit option! How can I get the BackEnd edit option again?
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Hello,
Thank you very much for choosing our theme and for contacting us.
Please provide your site admin access to the private area.
Please make the full backup of the site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
Thank you for your reply. I am providing site admin access to the private area. Please fix the problem.
Hello,
It works when I switched to the parent theme, it seems some custom code in the child theme causes the problem: https://gyazo.com/4af724d6a0d6f8fccf34881ca0679fb9
Save all the functions.php file separately, then add snippet by snippet, checking the issue to detect what snippet causes the problem.
Best Regards
Hlw dear Elise Noromit,
You activated Woodmart parent theme instead of Woodmart child from my Dashboard. I deactivated all the plug ins which were not recommended by woodmart while installing theme.
But, Still nothing changed!! What’s the problem ? please, help me to get back the BackEnd edit option.
Best Regards
Finally, I’m going back to the WPbakery page builder. Please do nothing from your side.
Thank you.
Hello,
If you have any questions please feel free to contact us.
Best Regards
.
