Backend title bold unbold not working proper

[696.kishanmakwana]

Backend Products page and blog page and FAQ Title bold unbold not working proper.
after bold not unbold title text.

• This topic was modified 1 year, 3 months ago by 696.kishanmakwana.

Hi 696.kishanmakwana,

Thanks for reaching to us.

If possible, please include any relevant screenshots of the problem. This will allow me to thoroughly investigate and address your concerns in a more efficient manner.

Regards,

Please see 2 attachment file one more problem faced faq page not open faq on click arrow and also bold unbold not working.

FAQ: https://goedmedicine.com/faqs/

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Hi 696.kishanmakwana,

Thanks for sharing all details.

But I can’t access your site, I tried with VPN as well, https://prnt.sc/sY8Bsbhz7a82

Please disable ip or countries restrictions.

Regards,

Updated please check and update

[Hung Pham]

Hi 696.kishanmakwana,

It worked, thank you.

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

• This reply was modified 1 year, 3 months ago by Hung Pham.

which plugin we have deactive then work please explain.

Hi 696.kishanmakwana,

You should deactivate all plugins (except WoodMart Core and Elementor or WPBakery Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

Please provide proper solution i tired this types of solutions i have deactivated all plugins used default child theme but not working.

Hi 696.kishanmakwana,

1. Accordion

You are using default Elementor Accordion widget, please switch to Xtemos Accordion, which working perfectly https://goedmedicine.com/elementor-18868/

2. Bold

It’s actually not an issue, it works like it should. As you can see when create new product, Heading should be Bold. For some reasons, the heading of product in the video was added span tag https://prnt.sc/P_UEcyx4dr6g

Regards,

[696.kishanmakwana]

This is not working

2. Bold

It’s actually not an issue, it works like it should. As you can see when create new product, Heading should be Bold. For some reasons, the heading of product in the video was added span tag https://prnt.sc/P_UEcyx4dr6g

Please see attachment

• This reply was modified 1 year, 3 months ago by 696.kishanmakwana.

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Hi 696.kishanmakwana,

I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

Regards,

activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated.

This types of settings i have try it but not working.
Please provide solutions it’s urgent.

Hi 696.kishanmakwana,

I’ve passed this topic to one of our developers, and I will get back to you with detailed answers.

Thanks for your patience.

Regards,

Okay thanks!!

please fixed and answers as soon as posssible.

Hi 696.kishanmakwana,

Thanks for your patience.

To overwrite theme heading styles, inline styles that are generated by text editor should add its styles to h2 tag and not to inner span, so I think the problem here is that span is present.

Somehow, span tag was added inside h2 tag which should be bold by default.

Hope it clears.

Regards,

it clears and working perfecly but not show bold unbold in backend show only bold text please fix this bug.

Hi 696.kishanmakwana,

It’s not bug. If you set the text to Heading tags, then it wouldn’t be unbold till you set it back to Paragraph.

Please see recorded video for better understanding https://screenpal.com/watch/c0llfNVmKdn

Hope it clears.

Regards,

This is manually solution i have say dynamic solution please see video provide like this: https://nimb.ws/ckW5MN

[Hung Pham]

Hi 696.kishanmakwana,

Thanks for your patience. I will try to explain it more details.

1. Our theme styles are not inherited from this classic WYSIWYG text editor. That means Heading titles Will Always Be Bold In This Editor because this is how they are styled by WordPress https://prnt.sc/yJhFXJvWz8Bp and our theme does not affect its work.

2. This “B” (bold) button is adding <strong> tag inside H title tag (https://monosnap.com/file/hgdvGfCjbTekVOys1wJHKiMfWScPsW), BUT headings in this editor are ALREADY bold so you DON’T see any difference because titles is already bold, so you CAN’T “unbold” already bold titles by removing strong tag.

Hope it clears.

Regards,

• This reply was modified 1 year, 2 months ago by Hung Pham.

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