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Background becomes messed up

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  • #340706

    Rickard@adaptonline
    Participant

    Hi!

    We’re using Woodmart for a clients site, and when navigating their second domain, the background sometimes become messed.

    Please see the attached file.
    We’re using Polylang Pro for the translation and domain-management, and the background-styling appears intermitently, it’s added to the style-tag named something along “theme_settings_default”.

    Let me know what you need.

    Edit:
    We’re not using any kind of cache, except for Cloudflare WAF.

    • This topic was modified 3 years, 5 months ago by Rickard@adaptonline. Reason: Added additional info
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    #340830

    Hello,

    Please try adding a background color to the pages.

    The Pages background can be changed from Theme Settings >> Styles and Colors >> Pages Background.

    Screenshot for Clarification: https://ibb.co/wCsbMXW

    Then check back.

    Best Regards

    #340831

    Rickard@adaptonline
    Participant

    Hi!
    Thanks for the response, I will try this, and I will get back to you shortly if it works or not.

    Edit:
    It seems to have worked, but what might be the cause of the original problem? Since it happens intermittently and not everytime the client loads up the website.

    #340865

    Hello,

    We are yet to find the cause of the issue. Because many customers reported this and this does not happen all time it does appear occasionally as many customers reported.

    You can use the workaround I provided you in the last reply.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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