Backoffice Woodmart all items blocked

Hi,

I have updated the Woodmart theme to version 7.0.4.

When I access the theme settings in the backoffice (wp-admin/admin.php?page=xts_theme_settings) all the dropdowns are locked and I can’t access or modify any options.

Can you help us, its very important to us edit this settings.

Thanks in advance

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

Kind Regards

Still not working after your instructions.

Hello,

May I request you update the password to the admin dashboard?

https://prnt.sc/WkdF_biyeZbR

Looking forward to collaborating with you!

Kind Regards

I send you the password

Hello,

I have checked Theme Settings links and they started to work, please let me know if you have sorted this out.

https://monosnap.com/file/mc35i40ZZ5Bk54YWpNKxwQxn6fIOqu

Let me know if you have any questions, I’d be happy to answer them.

Kind Regards

[Author]

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