banner

Hey Etemos team.

I want to remove the banner above the header. I would be grateful if you could help me.

Thank you

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Hello,

You can hide it via Theme Settings -> General -> Header banner and turn off an appropriate option: https://take.ms/yLVv2

I’d be happy to assist if you have any other questions or concerns.

Kind Regards

Yes, I checked this section. It’s off, still I see the banner.

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Hello,

Please make sure that you have cleared the cache after making changes in Theme Settings.

Let me know the results after clearing the cache.

Kind Regards

Yes, I cleared the cache, I’ve even cleared it from my cpanel / wp-content route, but strangely I’m still seeing it. https://ctpowershop.com/

Hello,

In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

[Luke Nielsen]

• This reply was modified 8 months, 1 week ago by Luke Nielsen.

Hello,

Disable the banner in the “Home_2” preset as well, here is a screenshot for a better understanding: https://take.ms/CGTE4

Kind Regards

thanks a bunch. It solved

Hello,

Glad to hear that.

Always remember that you can reach out to us with any questions you may have.

We wish you a splendid day!

Kind Regards

[Author]

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