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Banner Promo – Error hide text

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  • #462149

    anderson.selau
    Participant

    I have an issues, the text is hide im banner promo, I am not able to show the texts again.
    Can you help me?

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    #462283

    Hello,

    Under the “Content” tab, you will see the option to add text to the promo banner. Click on the text box and type in your desired text.

    You can customize the text style, font, size, and color under the “Style” tab.

    Best Regards.

    #462286

    anderson.selau
    Participant

    Hello,
    There are text in the banner promo, but are hide, I don’t understand what could be happening.

    #462357

    Hi,

    The text could be set to a “display: none” CSS property, which hides the element. You can check this by inspecting the element using your browser’s developer tools. If you see “display: none” in the CSS styles, you can change it to “display: block” or “display: inline-block” to make the text visible again.

    It’s possible that the content is not set properly in the banner promo section. Check whether the text is included in the banner promo section and that it’s visible in the page builder.

    If you have any questions please feel free to contact us.

    Best Regards.

    #462454

    anderson.selau
    Participant

    I don’t understand this problem, why is it hidden.
    I couldn’t find the css

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    #462525

    Hi,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards.

    #477783

    anderson.selau
    Participant

    Hello,
    I couldn’t solve this problem yet, can you help me?

    #477784

    anderson.selau
    Participant

    I found the problem, kaspersky blocks the banner

    #477805

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)

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