banner ‘s issue

Hello,
the banner has a. issue on mobile,
please help me.

thank you!

video：https://share.icloud.com/photos/008b3vmPzmr3TWuQQOXvAINtA

Hello,

Try to edit the slides with page builder and check the responsive settings. Try to use the different sizes of images for desktop and mobile.

Navigate to Slides > Edit Slide > In the bottom of the slide check the slide settings for different devices.
https://ibb.co/9bpLVTr

Best Regards.

hello,
I still cant fix this issue,could you please to login my site and fix it?
thank you!

Hello,

Try to use the different sizes of images for desktop and mobile and check the issue.

Best Regards.

hello,
I tried but still cant solve it.

Did I do something wrong?

Hello,

Please try using the below Custom CSS code and paste it to Dashboard > Theme Settings > Custom CSS > Custom CSS for mobile section:

.elementor-15843 .elementor-element.elementor-element-9842797 {
    margin-bottom: 100px !important;
}
.elementor-15153 .elementor-element.elementor-element-2eb4cd2:not(.elementor-motion-effects-element-type-background), .elementor-15153 .elementor-element.elementor-element-2eb4cd2 > .elementor-motion-effects-container > .elementor-motion-effects-layer {
 margin-bottom: 100px !important;

}
.wd-slider-pagin {
    bottom: 90px !important;
}

Best Regards.

thanks for your responding !!
but it still goes wrong

Hello,

Now I have checked your site and the slider is looking fine now.
Screenshot for better understanding:
https://ibb.co/cbk9YqY

Best Regards.

Hello,
could you please scroll the slides?
or check this video: https://share.icloud.com/photos/0f7fXEyY34ax9Lh9HG6OuUKQQ

It does not great 🙁

Hello,

Please check the issue after completely clearing the browser cache or check the issue in incognito mode. Because I have checked your site it is working fine.

See this video:
https://uploadnow.io/f/h30jg5g

Best Regards.

No,it doesnt work fine….

Could you please check the banner’s issue on a REAL mobile phone?

Please help me 🙁
Thank you!

Hello,

I am checking your site on a real mobile device. Please check my previous video. It is sliding fine.

If you have faced the issue can you please tell us which device you are using Android or IOS.

Best Regards.

hello,

I have this issue on my own 2 phones：
1.iPhone 14 pro / iOS 17.4.1 / google chrome
2.iPhone 14 /iOS 17.4.1 / Safari

thank you!

and could you please slide “slowly”,and check it again?
To slide one banner and wait 1~2 secs.
thank you!!

[Aizaz Imtiaz Awan]

Hello,

Sorry for the inconvenience.

Please delete the old custom CSS which I have given earlier, and use the below custom CSS code:

.wd-slide-inner {
	transform: translate3d(0,0,0);
}

I hope your issue will be solved.

Note: After adding the code, it’s essential to clear the browser cache on the phone.

Best Regards.

• This reply was modified 2 months ago by Aizaz Imtiaz Awan.

Finally,it works!
Thank you for your patient reply, it helped me a lot!!

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

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