Banner Size

Hai,

In my website, the banners on the top are showing different size on different systems. i.e, In small screens, its showing like very small image.not fit in screen. Please help me with this issue. This is my website link.
https://wearehvac.com/

Thank you

Hello,

Sorry to hear about that.

Right now, as we are seeing the Banners on your Site for the Mobile view, it appears like this: https://ibb.co/5vS6SKJ

Can you please specifically mention what exact issues are you facing regarding the Banners?
Please share some useful Screenshots in this regard for further explanation.

Kindly, please share your Site WP-ADMIN Login details in the Private Content field too so that we can check and help you accordingly.

Best Regards.

[shahanas]

Hello,

Thank you for your reply. here i am attaching two screenshots for reference. In picture one, you can see the pictures of products and the text is fit on the banner size(screen). but in picture two, the image and text is just showing in the middle area of the banner. i want it to be like picture one. Please help me with this issue.

Thank you

Website link:https://wearehvac.com/

• This reply was modified 2 years ago by shahanas.

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Hello,

Sorry to say but your WoodMart Theme and WoodMart Core plugin isn’t updated to the latest version, you are using a much older version of the Theme. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35.

Can you please once try to update your WoodMart theme and Core plugin to the latest version by following the given Theme’s Documentation link: https://xtemos.com/docs-topic/update-the-theme/ and then check back the issue again on your Site.

Best Regards

Hai.. I have updated the theme . and now i am not able to update the changes that i am doing in banner. while i am pressing update button, there is an error showing (Server Error (500 error)). here i am attaching a screenshot also. please help me with this issue.

Thank you

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Hello,

Sorry for the inconvenience but this Internal 500 Server Error is not related to Theme. It is the Elementor & your Server issue. Please go through these articles to know more about it & how to resolve it:

https://elementor.com/help/500-error/#:~:text=Common%20Reason%3A%20Not%20Enough%20Memory,error%20logs%20of%20your%20server

https://elementor.com/help/publish-update-button-not-work/

https://wordpress.org/support/topic/how-can-i-fix-500-internal-server-error-in-elementor-i-cannot-save-the-page/

Best Regards

[Author]

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