Banner size changed??

Hello, just noticed this morning a white section has appeared between the banner / slider and the top section of the homepage (see attached photo)
Anyone where I can change this please? thanks

Attachments:

You must be logged in to view attached files.

Hello,

Enter the page and set margin-top:-40px in the upper row settings: http://prntscr.com/lexqqs

Best Regards

Perfect – thank you for your help

You are welcome! If you have any questions please feel free to contact us.

Best Regards

Hi, little problem… today the white gap has re-appeared? I changed the margin top to -40px, saved, saved the page but when I go back into the margins the -40 has disappeared?

Hello,

Please provide the site admin access to the private area.

Best Regards

see attached

Hello,

Please deactivate all the plugins not related to the theme and check the issue, if the problem remains, leave the plugins not activated for us to check.

Best Regards

Hello, I don’t think it is a problem with the plugins, the site is good on the english section but not good on the french one?

Hello,

Enter the page and set margin-top:-40px in the upper row settings for both pages in English and in French.

Best Regards

Hello, done it, but still the same. White gap in french section, good in english section

Hello,

Please make the full backup of your site and update the theme.

Then deactivate all the plugins not related to the theme I will check again. Usually, it works properly in both: initial and translation pages.

Best Regards

Hello,
We make a backup and deactivate all plug-ins… same problem

Hello,

The banners work properly. You need to configure each banner size and set zero in the row /columns Design tab. Set “Top” for the content position in all the rows.

Best Regards

[Author]

Posts