Banners carousel display error

The banners carousel some times appear as should, other like this on page refresh, unsure of what is the issue, could you help? (screenshot attached)

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Hello,

Please share the wp logins details in private content under the message area i will check and give you a possible solution.

Best Regards.

Login credentials attached, the widget is in the homepage.

Hello,

Your issue has been resolved. I have updated the core plugin on your site.

Best Regards.

Thank you, is it publicly available so I could update it on the non-staging website as well?

Moreover, if lazy loading is enabled, carousel images appear like this, still an issue.

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Hello,

Check back your site after completely clearing the browser caIt was a cache issue. I have cleared the cache on your site in the plugin settings and it is showing fine..

Best Regards.

Hello Aizaz, cache plugin is originally disabled.

Without it, things appear wrong, I have cleared my browser cache.

Some times the banner might load correct, not sure what causes this behavior.

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Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards.

All disabled, issue persists.

Hello,

I have visited your site and the carousel was already removed. I have added the new carousel and it is working fine:
Here is the link:
https://staging.gprdirect.alextechsolutions.xyz/kartwear/

Best Regards.

Please check this page here: https://staging.gprdirect.alextechsolutions.xyz/product-category/kartwear/

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Hello,

Now check back your site after completely clearing the browser cache.

Best Regards.

Completely cleared, new browser, incognito, the carousels in other spots do the same

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Lazy loading make them not work properly

Hello,

Can you tell me you are enabling lazy loading from theme settings or plugin?

Best Regards.

First setting in lazy loading menu of woodmart is enabled when this issue happens.

Hello,

We need your site admin access so that we will further check the settings on your site and give you a possible solution.

Best Regards.

Credentials are attached to the first message

Second, to be precise, in the hidden content.

Hello,

Please update the new version of the theme “WOODMART WordPress NEW: 7.3.2 RELEASED” and update the required plugin and check the issue.
https://xtemos.com/docs-topic/update-the-theme/

Best Regards.

Updated, issue persists, checked from incognito, forced refreshed cache, version 7.3.2.

If page is reloaded at the top, images don’t load properly.

If page is reloaded at the height of the carousel, images load properly.

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Hello,

Can you please activate the parent theme then check back the site, I am sure your issue will be solved.

Also, Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

Best Regards.

All 3rd party disabled, theme woodmart and not child.

This is not going anywhere, I will just disable lazy loading.

Hello,

Your issue has been solved. I have set the OWL carousel library as always load from Theme Settings >> Performance >> JS >> Advanced scripts controls >> https://ibb.co/Bc8B5xR

Best Regards.

This has fixed the issue, cheers.

One more question, what is the difference between woodmart lazy load and default wordpress lazy load in terms of performance?

Hello,

Lazy loading in WordPress helps the web page load faster. It loads the images and other media elements only when the user reaches that section.

Lazy load optimizes your images loading on the website. They will be loaded only when the user will scroll the page.

Best Regards.

So no difference between the lazy loading from wordpress and woodmart?

Hello,

Yes, there is no difference between them. But when you enable both it can conflict.

Best Regards.

I see, thanks

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