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Base Price does not update when added product add-ons or extra options

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #450452

    Chiara
    Participant

    Hello,
    I’m using the Woodmart WP premium theme, and I have some issues with the YITH Product add-ons and extra options plugin.

    – Base price is not updating. I mean, I see the new calculated price before the “add to cart button,” but the main price is not updating.
    – When I use Sticky Add to cart, a lot of information from YITH Product add-ons and extra options plugin are added

    Is there a way to fix these issues? Thanks

    • This topic was modified 1 year, 11 months ago by Chiara.
    #450456

    Chiara
    Participant

    Here there’s an example of the stiky add to cart view

    • This reply was modified 1 year, 11 months ago by Chiara.
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    #450606

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not? Send us a screenshot, please.

    As for the sticky add to cart module, it is not compatible with this plugin, unfortunately.

    Regards

    #450717

    Chiara
    Participant

    hey, Thanks for your reply.
    I test it with Storefront theme and it works

    Tested with same active plugins both woodmart and storefront

    ( private content )

    Thank you.

    #450742

    Artem Temos
    Keymaster

    Hello,

    Try to disable the custom layout for the single product page in WoodMart -> Layouts and check how it works. Let us know about the result.

    Kind Regards

    #450771

    Chiara
    Participant

    hello,
    The price is updating in single product standard layout, but I really need a custom layout for my kind of products.

    The custom payout was created with Woodmart Layout feature, so I don’t get why it doesn’t work.

    In custom layout, I tryied to use both Woocommerce and Xtemos “Product Price” elements but none of them work.
    What can I do?

    Thanks

    #450781

    Artem Temos
    Keymaster

    Hello,

    If it works with the default layout only then it means that the plugin uses a special JS selector to find the price and update it. But since when you build the layout with Elementor you change the product page structure the plugin’s code can’t find this price to update it. We can’t do anything in this situation. You need to consult with your plugin’s developer and ask how can you change the selector when using a custom layout.

    Kind Regards

    #450896

    Chiara
    Participant

    Hello,
    I actually just found out that a custom single-product layout built with Elementor works perfectly fine and solved a lot of compatibility issues I had using woodmart layouts.

    Thank you for the support anyway.
    Chiara.

    #450946

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

Viewing 9 posts - 1 through 9 (of 9 total)

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