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Basel theme not working on WordPress site with latest PHP

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #616398

    anitaguptabjpdel
    Participant

    I purchased basel theme but it is not working with PHP 8.3. It is working upto 7.3 only. Please help me or refund my money

    #616428

    Artem Temos
    Keymaster

    Hello,

    Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.

    We appreciate your cooperation and look forward to assisting you further.

    Best regards,

    #616434

    anitaguptabjpdel
    Participant

    When I upgrade to PHP 8.3 my website stops working then, the message is that the theme not working. I have to downgrade it to PHP 7.3 or 7.4 only then website goes live.

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    #616806

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us with your admin access so we can check it? Also, update the PHP to version 8.3.

    Thank you in advance

Viewing 4 posts - 1 through 4 (of 4 total)